SAP Knowledge Base Article - Public

2744433 - Error While Trying to Save Changes to Time Account

Symptom

When trying to edit a time account, error appears on save: "Reference to Employee Time missing in Time Account Detail for Time Account *******"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Employee Central, Time Off

Cause

Flexible Requesting is not enabled on the time account type. You are only allowed to have employee times without calendar reference if it is active.

It could be a case that the employee time calendar records were recalculated, but the time account details were not updated. That means the existing employee time calendar record was deleted and replaced by a new one.

The time account detail then refers to a non-existing employee time calendar. This should not happen anymore for current employee times, only for absences which are quite old (in this case 2 years old).

Download time account details to check if this also happened for additional requests (Time calendar entry field is empty for employee time postings)

Resolution

Usually, the time calendar reference is not of high importance. So for the affected time account you can assign the employee time calendar entry codes manually in MDF UI to be able to save the time account changes.

To find the correct code for the affected employee time, follow the below steps:

Steps:

  • Make the external code field on Employee Time Calendar read only

object def.png

  • Find which employee time on the time account is missing the time calendar entry

time account.png

paste external code.png

  • Open the employee time and check the external code under Time Calendar section:

employee time.png

time calendar external code.png

  • Then paste this code in Time account > time account detail > time calendar entry

paste external code.png

  • You should now be able to save any changes on time account.

Keywords

Reference to Employee Time missing in Time Account Detail for Time Account, unable to save time account, cannot make change on time account, Reference to Employee Time missing , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902