SAP Knowledge Base Article - Public

2744589 - Workflow Dynamic Groups are not showing in the Approver Role drop-down

Symptom

A Workflow Dynamic Group with more than 1000 Members has been created however, it is not showing in the Approver Role drop-down when creating or editing Workflows

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental*

Environment

SAP SuccessFactors Employee Central - Workflows

Reproducing the Issue

    1. Go to Manage Workflow Groups and create a Group with more than 1000 Members.

      Wgroup.png

    2. Go to Manage Organization, Pay and Job Structures.
    3. Create a Workflow and select "Dynamic Group" as the Approver Type.
    4. In the Approver Role, look for the Dynamic Group created and it is not in the list.

      Wgroup1.png

Cause

This is a limitation added to prevent performance issues.

Resolution

As a workaround, split the Groups with less than 1000 members or use a Group with less members.

Keywords

Workflow Group, Dynamic Group, Missing Dynamic Groups, Dynamic Groups not found, Workflow Groups not found , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem

Product

SAP SuccessFactors Employee Central all versions