SAP Knowledge Base Article - Public

2744931 - Team Absence Calendar not showing the leaves for a certain week

Symptom

Team Absence Calendar does not show the leaves for the whole week for certain employees.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Employee Central; Time Off

Reproducing the Issue

  1. Navigate to team absence calendar of a manager
  2. No leaves are shown for certain employees for a week but is visible for other weeks

Team absence external code.png

Next week.png

Cause

The 5th employee has an employee time record in the affected week with special character '/':

special character in external code.png

Resolution

  1. Export all employee time records
  2. Filter for the week (and/or employee) in which the team absence calendar is not showing the leave
  3. Find the ones that have special characters in employee time. Cancel the leaves and apply for them again. Alternatively, you can import employee time without special characters in the external code

Keywords

Team Absence Calendar, Time Off, Employee Time, Special character , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HXM Core all versions