Symptom
Requested On date under Time Records tab does not match the Created On date for the individual leave bookings on Time Accounts tab > Account Postings section
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Central Time Off
- People Profile (PP3)
Cause
Existing absence which was created previously in the past has been edited, updated or resubmitted by the employee or an administrator.
In the example provided, Vacation which only covers 1 day absence was requested by the employee on September 28, 2018 and was resubmitted by the administrator to extend the absence period for the employee until September 12, 2018.
Resolution
This is an expected system behavior.
Different dates will be displayed for Requested on date in Time Records tab and Created on date on Account Postings of Time Accounts tab if absences which were originally created in the past are modified or updated, for example, to extend or shorten the absence period.
At this time, original account postings are removed and replaced with the new postings with Created On date for the individual leave bookings referencing the date when the absence(s) are modified. Similar behavior will also apply if absences are recalculated through Time Management Recalculation Events. If absences are not changed or updated, Requested On and Created on Dates should remain the same.
Keywords
Time Records, Absence, Requested On, Created On, Time Accounts, Account Postings, Leave Booking , KBA , LOD-SF-EC-TIM , Time Off , Problem