Symptom
In Third Party Order processing scenario, the Customer Order Number in Freight List Form is sometimes Sales Order External Reference ID or Sales company Purchase Order number.
Environment
SAP Business ByDesign
Reproducing the Issue
1. Go to Outbound Logistics workcenter and Shipments view.
2. Select All Freight List by Selection and Find 999(where 999 is the Freight List ID)
3. Select Freight List and Preview.
Cause
When the Outbound Delivery(OD) of the Manufacturing company is created and released, system checks whether the Inbound Delivery Request(IDR) corresponding to the Purchase Order 99999(where 99999 is Purchase Order number) created in the Sales company already exists.
If it exists, then the External Reference ID is updated with that of the External Reference Purchase Order ID of the Sales company's Sales Order,
based on the Inbound Delivery Request.
In other cases, when there is a delay in creation of this IDR in the Sales company, system does not update the Outbound Delivery with this above mentioned information. Since the IDR was created and released after the OD, this information was not available to the OD.
Resolution
You should ensure that the Manufacturing company OD is Released(or created) only after the Sales company IDR is created.
This will ensure that the OD is updated with External Reference information of the Sales company's Sales Order's External Reference Purchase Order ID.
Keywords
Inbound Delivery Request, Outbound Delivery, Freight List Form, Customer Order Number , KBA , inbound delivery request , outbound delivery , freight list form , customer order number , AP-FRP-FRL , Freight List , How To