SAP Knowledge Base Article - Public

2745453 - Position Org Chart and Export do not show all names - Employee Central

Symptom

When looking at Position Org Chart or Exporting the Position Org Chart as PDF or JPG the labels are not showing completely.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Employee Central
  • Position Management

Reproducing the Issue

  1. Go to Position Org Chart
  2. Search/Find a Position
  3. Look at Position Org Chart displayed names
    PosOrgName.png
  4. Click on Export -> button on the right side of the page
  5. Select as Save Org Chart as PDF
  6. Look at the downloaded file and the same behavior exist
    PosOrgPdf.png
  7. Back on Position Org Chart click on Export but now clicking on Save Org Chart as Image/jpg
  8. Look at the results on the downloaded file
    PosOrgJpg.png

Cause

This is the expected behavior of the system when using large titles, then position org chart will not display all name and will put dots remaining that label have many characters.

Resolution

In order to display all complete names on Position Org Chart:

  1. Go to Position Org Chart
  2. Search/Find a Position
  3. Click on the Position header
  4. A position screen will appear in the right showing all Position information with completed fields.

PosDetails.png

See Also

ECT-107290

Keywords

Position Org Chart labels, postion name, position titles, position dots, position org chart displayed names, position org chart export, position org chart pdf, position org chart export , KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors Employee Central all versions