Symptom
When scheduling an interview, the slot for the interview is fixed in 30 minutes and cannot be increased. (missing the drag icon as bellow)
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management (RCM) - All versions
Reproducing the Issue
- Start interview scheduling
- Select Interviewer(s)
- when scheduling the interview time, the icon to drag the duration is not available
Cause
Enable Conversational HR option is enabled
Resolution
Disable the "Enable Conversational HR" option in Provisioning. This is a functionality that is not yet 100% optimal for all environments
Keywords
Conversational HR, CoPilot, Digital Assistant, Drag, Time slot, interview, extend time , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem