SAP Knowledge Base Article - Public

2745571 - Unable to drag the slot to increase time duration for an interview - Recruiting Management

Symptom

When scheduling an interview, the slot for the interview is fixed in 30 minutes and cannot be increased. (missing the drag icon as bellow)

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Start interview scheduling
  2. Select Interviewer(s)
  3. when scheduling the interview time, the icon to drag the duration is not available

KBA001.png

Cause

Enable Conversational HR option is enabled

KBA002.png

Resolution

Disable the "Enable Conversational HR" option in Provisioning. This is a functionality that is not yet 100% optimal for all environments

Keywords

Conversational HR, CoPilot, Digital Assistant, Drag, Time slot, interview, extend time , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions