SAP Knowledge Base Article - Public

2745616 - Odata - Emails are triggered when update the application status using an Odata call - Recruiting Management

Symptom

Emails are now being sent to the candidates when moving them across pipeline using Odata calls.

If you want to know how to make this kind of odata call check article 2541688 - Odata - How to Update and Use the Standard internal Field Status from JobApplication Entity as Filter - RCM

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Make an Odata call to move an application from one status to another;
  2. Check candidates email;

Resolution

As part of 2018Q4 release, a feature was enhanced. When updating the application status using Odata the emails configured for the statuses are now being sent to the candidates the in same way as moving using the UI.

See Also

 2541688 - Odata - How to Update and Use the Standard internal Field Status from JobApplication Entity as Filter - RCM

Keywords

email trigger for odata; update application status using odata;RCM-54863 , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions