SAP Knowledge Base Article - Public

2745684 - Initiate Onboarding is missing in the application - Recruiting Management

Symptom

The recruiting operator will initiate onboarding to the candidate, but option in the application is missing. The operator has onboarding feature permission in the target status.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Candidate workbench
  2. Select the target pipeline status (e.g. Onboarding)
  3. Open the candidate application
  4. Look for 'Take Action' and find Initiate Onboarding

Cause

There is a condition in the Onboarding Integration Setting that is not satisfied. The condition could be based on job requisition fields like country, department, division etc.

Resolution

Review the current configuration under Admin Center > Setup Onboarding Integration. Compare the criteria in the setting with the current data in the job requisition, if it matches in the assigned values.

setup.JPG

jobreq.png

See Also

2430029 - Initiate Onboarding Button missing in RCM

Keywords

Initiate, Onboarding, Onboarding Integration, Job, requisition, Recruiting, Management, take action, candidate, workbench, fields,  , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions