SAP Knowledge Base Article - Preview

2745928 - Lead/Opportunity Email Activity Recipient is Not Pre-determined for Individual Customers

Symptom

Pre-requisite: You have maintained the determination for the Recipient of an Email Activity via Fine-tuning in the Business Configuration work center.

When you are creating a new Email in the Activities tab of the Lead/ Opportunity TI, the Recipient is not determined automatically.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins 1811 ; SAP Cloud for Customer add-ins 1902

Keywords

KBA , recipient , determination , individual customers , leads/ , opportunities , email , LOD-CRM-LM , Lead Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.