Symptom
When navigating to job information history of employee or any (inactive employee) who is not terminated correctly the following error occurs:
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Environment
- SAP SuccessFactors Employee Central
- Job Information
- Employment Information
Reproducing the Issue
- Login to the affected instance
- Navigate to directory and search inactive user
- Go to employee file, job information, press history
- Error message should appear
Cause
Error happens when an employee is not terminated correctly.
Resolution
- This issue occurs usually if there is bad data linked to the user missing object definitions or missing picklist values
- The only solution for this issue would be a full purge of the effected user
See Also
Keywords
EC, STE-4397, SF, Success Factors , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-TER , Termination Details , Problem
Product
SAP SuccessFactors Employee Central all versions