SAP Knowledge Base Article - Public

2746026 - Insurance Type drop down is empty


When creating a new Insurance or editing an exisitng on in Benefits Admin Overview, the drop down for Insurance Type field is empty.


SuccessFactors Employee Central: Global Benefits


Incorrect configurations.


Make sure that picklist "insuranceType" is maintained as Valid Value Source for the field "insuranceType" in Configure Object Definitions > Benefit. Also, verify that this picklist is Active and has values in Configure Object Definitions > Picklist > insuranceType.

If the above configurations are maintained correctly, then navigate to Manage Configuration UI > BenefitConfigUI > Click on the Pencil icon beside the field "insuranceType" > Click on the drop down of Value Type Resolver > Select "Insurance Type" > Ok > Save. Now create an Insurance or edit an exisiting one and you should get the drop down values in the "Insurance Type" field.


insuranceType, drop, empty, no value, Resolver, picklist , KBA , LOD-SF-EC-GBF , Global Benefits , Problem


SAP SuccessFactors HXM Core all versions