Symptom
Error occurs when user tries to add the candidate to the pipeline from the Forwarded status.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to recruiting module.
- Go to job requisition.
- Go to the Forwarded status and try to add the candidate to the requisition.
- Error happens.
Note to Support Engineer:
Spunk logs: ERROR [SFDWRExceptionConverter]
Cannot cast class java.lang.String to class java.util.Date java.lang.ClassCastException: Cannot cast class java.lang.String to class java.util.Date
Cause
This error occurs when a Custom Date field with same field-definition id is configured as type="text" in the Candidate profile but type="date" in Candidate application.
Resolution
- Engage Partner or Professional Services to configure this Custom date field as type="text" in Candidate application also.
- Make the filed reportable in Application and Candidate templates in Configure Reportable Custom Fields.
Keywords
Sucess Factors, Recruiting, SF, Error candidate, Add candidate error, forwarded status error , KBA , LOD-SF-RCM , Recruiting Management , Problem