SAP Knowledge Base Article - Public

2746690 - Unable to add the Candidate from Forwarded status to New application status

Symptom

Error occurs when user tries to add the candidate to the pipeline from the Forwarded status.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to recruiting module.
  2. Go to job requisition.
  3. Go to the Forwarded status and try to add the candidate to the requisition.
  4. Error happens.

Note to Support Engineer: 

Spunk logs: ERROR [SFDWRExceptionConverter]

Cannot cast class java.lang.String to class java.util.Date java.lang.ClassCastException: Cannot cast class java.lang.String to class java.util.Date

Cause

This error occurs when a Custom Date field with same field-definition id is configured as type="text" in the Candidate profile but type="date" in Candidate application.

Resolution

  1. Engage Partner or Professional Services to configure this Custom date field as type="text" in Candidate application also.
  2. Make the filed reportable in Application and Candidate templates in Configure Reportable Custom Fields.

Keywords

Sucess Factors, Recruiting, SF, Error candidate, Add candidate error, forwarded status error , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions