Symptom
Error: Assertion failed: [Render] Element/ID passed should be available on the DOM!
Environment
SAP Successfactors Learning Management System (LMS) All Versions
Reproducing the Issue
Login to an external site.
https://xxxxxx-stage.plateau.com/learning/user/portal.do?siteID=External%20Test&landingPage=login
Cause
The user's role has missing workflow/permission.
Resolution
System Admin>Security>Role Management
Search for the role then edit.
Go to workflows tab then Learning.
Make sure the Access Home is added.
See Also
Keywords
DOM; external user; external site; cannot login; unable to login to external site , KBA , LOD-SF-LMS-EXT , Sites and External Users , Problem
Product
SAP SuccessFactors Learning 1811