2746803 - Bank Charge Refund in Bank Statement

You are trying to process a bank change refund within a bank statement, however the User Interface (UI) only allows negative values for bank charged field.

SAP Business ByDesing.

1. Go to Liquidity Management work center.
2. Go to Bank Statements view.
3. Create a new bank statement.
4. Go to Step 3 in the guided activity.
5. Add a new row for an Outgoing Bank Transfer and enter the required data.

In the Bank Charges column, you notice that only negative amounts are allowed, which end up debiting the Bank Fees G/L Account in the payment allocation's journal entry (JE).

You expect to be able to enter a positive amount as bank charges, which would credit Bank Fees G/L Account, due to a refund charge scenario.

As per system design, the new bank statement UI would only accept bank charges with a negative amount. We are working to further enhance this functionality to also allow positive amounts in a future ByDesign release. At the moment it is not possible for our Support Team to provide you additional information regarding the timelines of this feature in a future release. For further information regarding this request please contact your sales contact (Account Manager/Customer Advocate/Solution Advisor).

In order to fulfill the bank charge refund, the positive amount can be entered via payment allocation, as follows:

1. Create a new bank statement.
2. In the third step of the guided activity, enter the payment details.
3. Click the Required hyperlink.
4. On the screen that opens, click the Bank Charges/Interests tab.

The Bank Charges field within this tab allows the positive bank charge. That would then credit the bank fees G/L Account in the journal entry for the payment allocation.

Alternatively, if the bank statement is posted, you can edit the payment allocation via Payment Management work center and Payment Allocation view.

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