SAP Knowledge Base Article - Preview

2747067 - How-To: Reporting an OData API Performance Issue

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

In this document we will discuss how to report an API (OData) performance issue to Cloud Product Support (CPS).

In the rare occasion that you experience High Performance levels running your OData integrations (e.g. an UPSERT or GET), the below information is essential (in terms of a thorough investigation) and will help CPS deliver the root cause of the issue.


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Environment

  • BizX
  • SuccessFactors (SF)

Product

SAP SuccessFactors HCM Suite all versions

Keywords

OData, API, Performance , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , LOD-SF-INT-API , API & Adhoc API Framework , How To

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