SAP Knowledge Base Article - Public

2747070 - How to Retrieve The Bridge Letter For Customers in Relation To ISAE 3204 Requests


You want to download the ISAE 3402 SOC 1/SOC 2 - Audit Report and a Bridge Letter for SAP Business ByDesign. 

This is a legal requirement.


SAP Business ByDesign


ISAE 3402 means International Standard for Assurance Engagements and is approached from a financial reporting perspective.

The ISAE 3402 reports are issued twice a year, the periods are the following:

  1. HY1: 01. November - 30.April issued and available in July
  2. HY2: 01.May - 31. October issued and available in December

In the scenario where you require a Bridge Letter for your auditors in January, you can request the Bridge Letter for November and December at the beginning of January.


These reports are confidential documents, which may only be shared with existing SAP Cloud Customers who had live, financially-relevant systems during the last audit period.

  1. Go to the SAP Cloud Trust Center  - Compliance Finder.
  2. Searh with the terms - SAP Business ByDesign
  3. Find the required report and click on it.
  4. Click on hyperlink - "Request a copy of the SAP Business ByDesign" - You can find at the bottom of the page.
  5. Fill in you details and send your report request.

You will receive an email in the following days with the required information via the SAP Cloud Trust Center.

Please note that you will have be asked to enter an SAP Contact Email Address. This would be your primary SAP contact address on SAP's side like your SAP Account Executive or a SAP Customer Support contact.

If you have bought the product from a partner, please contact them for this information.

See Also

SAP Cloud Trust Center: 


Audit Report, Bericht, Wirtschaftsprüfung, SOC, Bridge Letter , KBA , soc reports , SRD-FIN-AU , Auditor Workcenter , How To


SAP Business ByDesign all versions