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SAP Knowledge Base Article - PreviewSymptom
You have synchronized an Outlook appointment to SAP Cloud for Customer, but you cannot open it because it is grayed out.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Outlook, Appointment, Grayed out, Synchronization, Private , KBA , LOD-CRM-GW-OUT , Outlook , Problem
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