SAP Knowledge Base Article - Public

2747136 - How to enlarge the email editor within the ticket Interactions


How to enlarge the e-mail editor within the ticket Interactions.


SAP Cloud for Customer


In order to enlarge the e-mail editor you need to use the following steps:

  1. Go to the Service center.
  2. Select the Tickets view.
  3. Open a random ticket.
  4. Select the Interactions facet.
  5. Click the New button.
  6. Place the cursor at the bottom right corner.
  7. Cursor turns into an arrow.
  8. Pull the error downwards.

The e-mail editor is enlarged now.



E-mail Editor, Tickets, Enlarge. , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions