SAP Knowledge Base Article - Public

2747136 - How To Enlarge Email Editor Within Ticket Interactions

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

How to enlarge e-mail editor within the ticket Interactions.

Environment

SAP Cloud for Customer core applications

Resolution

In order to enlarge the e-mail editor you need to use the following steps:

  1. Go to the Service center.
  2. Select the Tickets view.
  3. Open a random ticket.
  4. Select the Interactions facet.
  5. Click the New button.
  6. Place the cursor at the bottom right corner.
  7. Cursor turns into an arrow.
  8. Pull the error downwards.

The e-mail editor is enlarged now.

Editor.png

Keywords

E-mail Editor, Tickets, Enlarge. , KBA , email editor , tickect interactions , LOD-CRM-SRP-INT , Ticket Interactions , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions