2747145 - Item Evaluation Report - Instructor name appears as "Not Available" - LMS

When the Item Evaluation Report is ran, some of the instructors appear as "Not Available" instead of the Instructor name.

SAP SuccessFactors Learning Management System

1. Run the Item Evaluation Report

2. Scroll to a page that has the Resource Type = Instructor

3. Notice that some of the instructors are listed as "Not Available"

The "Resource Type" of the survey was changed from "None" to "Instructor" after a few respondents have already answered the survey.

As per Engineering, the cause of this behavior is that the "Resource Type" of the survey was changed from "None" to "Instructor" after a few respondents have already answered the survey.

When the "Resource  Type" is none and the users answer the survey, they are not answering it against an "Instructor" since the type is none. Then when the "Resource Type" is changed to Instructor, then the next set of users to answer the survey will be answering it against the assigned Instructor to the Item. That's why some of the answers are listed as "Not Available" and some answers are listed under a particular Instructor. This is expected behavior.

LMS, Learning, Item Evaluation Report, Instructor, Not Available, Resource Type, None, Evaluation, Survey , KBA , LOD-SF-LMS-PQE , LMS Plateau Question Editor and Evaluation , Problem