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SAP Knowledge Base Article - PreviewSymptom
You are trying to create new Tickets using OData services and you noticed that the system is not automatically determining the account for the ticket, based on the contact ID you are providing in the payload.
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Environment
- SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
odata services, service request collection, servicerequestcollection, c4codataapi, create tickets with odata, automatic account determination , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-INT-API , OData API (C4C Only) , How To
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