SAP Knowledge Base Article - Preview

2747218 - Publication stuck in running state and cannot send to inbox.


  • Workflow1: All publications are stuck in running state.
  • Workflow 2: Also cannot "Send To" any documents to any inboxes. These are seen pending in temporary storage.
  • Normal report refresh and normal scheduling works fine. Only publications are impacted.
  • Issue started recently before which everything was working fine.
  • No patch updates or maintenance performed.
  • Checked all servers and services and they are all in good health.
  • Tried creating new AJS server [with publishing and destination schedule servcies] and APS server [ with publishing and post publishing services] - but issue persists.
  • End to end Logs (KBA 1861180 ) for both workflows did not show any significant errors.



  • SAP BI Platform 4.2 SP5
  • Windows Server 2012 R2


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Data Services 4.2


Publications, running, send to inbox, pending , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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