SAP Knowledge Base Article - Public

2747434 - How To Disable Quick View Pop Ups


You want to know how to disable the Quick View pop-up throughout work centre views.


SAP Cloud for Customer


In the Company Settings, as administrator, you have an option called 'Disable Quick View'.


  1. Click Adapt.
  2. Select Company Settings.
  3. Check the 'Disable Quick View' box.
  4. Save.
  5. Changes will reflect upon re-load of the system.

disable quick view.png

In RUI (from 1902 onwards):

  1. Click your user icon, in the top right of the screen.
  2. Select Settings.
  3. Select Company Settings.
  4. Set the flag for 'Disable Quick View'.
  5. Save.
  6. Changes will reflect upon re-load of the system.


If you check this box/ set that flag and save, the system will suppress the quick view across work centre views and Thing inspectors throughout the application.

The Calendar is the only exception.

In the Fiori UI, the quick view for calendar items opens on one click/ tap of the item - independent of the flag setting. In HTML5, you cannot suppress the calendar quick view pop-ups.

There is no option available in the system, to suppress individual quick views. This means, for example, you cannot suppress the quick view for accounts, while having it available for contacts.

If the flag is not set, then the quick view will open on mouse-over, in all work centre views and thing inspectors.


Should you business require a change to this behaviour, we kindly ask you to post this new request on our influencer page. Please go to 'Help' at the top of the screen and choose 'Make SAP Cloud for Customer Better' /

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release


Quick view, pop-up, Calendar. , KBA , LOD-CRM-CAL , Calendar Control , AP-RC-UIF-DT , UI Framework Designtime , LOD-CRM-ADM , Administration UI , How To


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