SAP Knowledge Base Article - Public

2747507 - Cannot add more participants to the Evaluation step of a 360 Multi-Rater form

Symptom

The max number of participants for a category have been invited in the Modify step. Users decline to participate in providing feedback in the Evaluation step. If you try to add new participants, you get an error message stating that the max number of participants in the category exceeds the maximum you have configured for that category.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Max number of partipants error message.png

Environment

SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Launch Form;
  2. Select the max number of participants for a category in the Modify step;
  3. In the Evaluation step, these users decline to participate;

    Participants decline.png

  4. Select "Add New Participates";
  5. Add a new participant;

    You get an error message stating that the max number of participants in the category exceeds the maximum you have configured for that category.
    Max number of partipants error message.png

Resolution

This is expected behavior for 360 Multi-Rater forms. Once the maximum participants has been reached, it will not be possible to add any more participants.

Keywords

360 form, MLT form, 360 MLT form, Max number participants, decline, add participants , KBA , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Performance & Goals all versions