Symptom
- You want to change the delivered description of the main category for an Inbox Item Type in the Agent Inbox which is used in the search screen and the result list screen
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0
Keywords
Inbox, Main Category, Item type, description, Result list , KBA , CRM-IC-UNI , Agent Inbox , Problem
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