Symptom
You have created a Routing Rule with Tasks and Surveys, however, they are not assigning the documents even when the conditions match.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Routing Rules ; Visit ; Activity Planner ; Tasks , KBA , LOD-CRM-ACT-VST , Visit Planning , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview