SAP Knowledge Base Article - Public

2748341 - Manager Name Change is not Reflected in Manager field in Job Info

Symptom

After a manager has had a change to their name via Personal Information. Their name has not been updated in the manager/superviosr field of their direct reports Job Information.

Environment

Employee Central - Job Information

Reproducing the Issue

  1. Navigate to a Managers Personal Information.
  2. Make a change to their first and/or last name.
  3. Save change.
  4. Navigate to the Job Information of one of their direct reports.
  5. The Manager/Supervisior field still shows the original name of the manager and not the newly updated one.

Resolution

  • The Manager/Supervisor field in Job Information, is maintained when the job information record is created and pulls the managers name from their Personal Information record from effective date.
  • When you make a change to a managers name in Personal Information the direct reports of that manager will require a new record in Job Information on the effective date of the change or after to see the updated manager name in the Manager/Supervisor field.

See Also

  • 2080801 - How to update Foundation Objects, and the respective Employee Data - Employee Central
  • 2551350 - How to Update Generic Objects, and the Respective Employee Data - Employee Central

Keywords

name change, manager, supervisor, n+1, job info, job information, first name, last name , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem

Product

SAP SuccessFactors Employee Central all versions