Symptom
After a manager has had a change to their name via Personal Information. Their name has not been updated in the manager/superviosr field of their direct reports Job Information.
Environment
Employee Central - Job Information
Reproducing the Issue
-
Navigate to a Managers Personal Information.
- Make a change to their first and/or last name.
- Save change.
- Navigate to the Job Information of one of their direct reports.
- The Manager/Supervisior field still shows the original name of the manager and not the newly updated one.
Resolution
-
The Manager/Supervisor field in Job Information, is maintained when the job information record is created and pulls the managers name from their Personal Information record from effective date.
- When you make a change to a managers name in Personal Information the direct reports of that manager will require a new record in Job Information on the effective date of the change or after to see the updated manager name in the Manager/Supervisor field.
See Also
Keywords
name change, manager, supervisor, n+1, job info, job information, first name, last name , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem
Product
SAP SuccessFactors Employee Central all versions