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2748857 - DocuSign Email Panel Generated Incorrect Email Address - Onboarding 1.0


  • During New Hire Activities, DocuSign email is generating a strange email address.
  • The DocuSign panel shows an odd email address such as "", or a similar email string, instead of the candidate's email.
  • DocuSign will send an email notification to with a link to view and sign your documents.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors Onboarding


SAP SuccessFactors Onboarding all versions


DocuSign, Odd, Generated, Notification, Panel, token, authorization, OBD, SF, Success Factors , KBA , LOD-SF-OBD-DSN , DocuSign , Problem

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