SAP Knowledge Base Article - Preview

2748871 - Agency Set New Password and Reset Password Links Cause Error Code 404

Symptom

  • Agency portal reset password page not loading. Getting a 404 page not found error.
  • When an agency user clicks on the link provided in the "New Agency User" email notification and/or on the link provided in the "Password Reset" email notification, the page throws the following error:

We're Sorry...but the page you requested was not found (error code 404).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

new password access, agency portal, user reset pass word, error code 404 , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

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