SAP Knowledge Base Article - Public

2748932 - The Document Type Description Is Not Displayed on Sales Order Preview

Symptom

The document type description is not displayed on sales order preview.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Orders work view.
  3. Open the sales order 123 (123 represents the sales order ID).
  4. Click on Actions button.
  5. Click on Preview.

Result: The document type description has not been shown up on the document.

Cause

The field FormQuote-ProcessingTypeName has not defined on the current form template.

Resolution

Follow the steps described below to add the document type description on the form:

  1. Go to the Administrator work center.
  2. Go to the Business Flexibility work view.
  3. Select Form Template Maintenance sub-work view.
  4. Search the Sales Order form template.
  5. Select the form template.
  6. Click on Open button and select Easy Form Editor.
  7. Select the section that where the document type should be maintained.
  8. Click on Add Field under Details.
  9. Expand FormQuoteNotification.
  10. Expand FormQuote.
  11. Select ProcessingTypeName.
  12. Click on Save and the Document Type description should appear on the Preview Sample Data.

Keywords

Sales Order, Document Type, Form Template. , KBA , LOD-LE-CQP-CO , Lean Sales Orders , AP-RC-OUT , Output Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions