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2748955 - Editing SAP Universe Connection results in the error; "Failed to call SAP Analytics Cloud agent"


  • Cloud Agent was updated to latest version.
  • While editing SAP Universe Connection the following error is thrown:

"Failed to call SAP Analytics Cloud agent. Please contact your
administrator to ensure that the SAP Analytics Cloud Agent is running,
configured correctly and is reachable from the SAP Cloud Platform
Cloud Connector."


  • Running the URL "http://localhost:8080/C4A_AGENT/deploymentInfo", results in the error: “HTTP Status 404 – Not Found” 
  • In WindowsFile Explorer the "C4A_AGENT" folder is not found when checking the path: "<Tomcat_Install_Dir>\webapps"



    • SAP Analytics Cloud


    SAP Analytics Cloud 1.0 ; SAP BTP, Neo environment 1.0


    BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, c4c, C4A, UNX , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Product Enhancement

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