When the interview cancellation email is sent to the candidate, the emails triggering to the candidate are not pulling any value for the tokens [INTERVIEW_DATE]] and [[INTERVIEW_TIME]].
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SAP SuccessFactors Recruiting Management
[INTERVIEW_DATE]] and [[INTERVIEW_TIME]] are invalid tokens for the Cancel Interview Notification Trigger.
- Please ensure to use valid tokens when configuring different Email Triggers.
- Each e-mail trigger supports different standard tokens and are required to be validated before use.
- Refer KBA 2486056 for more information on how to validate the tokens.
KBA 2664628 - [[INTERVIEW_DATE]] not supported in Interview Assessments Outstanding Trigger - Recruiting Management
KBA 2486056 - Token Validation in Recruiting Email triggers and Manage Recruiting Email templates - Recruiting Management
SF, Success Factors, Recruiting, Email Trigger tokens, [INTERVIEW_DATE]], [[INTERVIEW_TIME]], Cancel Interview notification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem