- DOC_ACCESS_URL in an external participant email is not rendered into a link
- DOC_ACCESS_URL in an external participant email is rendered into a link, but the link is not usable/does not lead anywhere
SAP SuccessFactors 360 Multi Rater
Reproducing the Issue
- Have the DOC_ACCESS_URL token in an external participant email.
- For example: 360 Document Evaluation Notification for External Participant
- The email is send out to the external participant
- The token is either rendered as text or as a link
The DOC_ACCESS_URL token is not supported for External Participant Emails.
Remove the DOC_ACCESS_URL token from email templates for External Participant Emails
DOC_ACCESS_URL, External Participant, External Participants , KBA , LOD-SF-MTR-EML , Emails and Notifications , How To
SAP SuccessFactors Performance & Goals all versions