Symptom
"There were no results" message being returned in SAP Jam when searching for a SAP Jam Group or user
Environment
SAP Jam
Reproducing the Issue
Attempt to search for a user or SAP Jam Group in the search bar in SAP Jam
Cause
Not currently known
Resolution
The issue only affects customer that have the BizX theming enabled in SAP Jam.
Workaorund:
Use the SAP Jam theming option. This can be enabled by doing the following:
1. Go to SAP Jam Admin
2. Branding > Web
3. Under theme, select SAP Jam
4. Save Changes.
Keywords
KBA , LOD-SF-JAM , SAP Jam , Problem
Product
SAP Jam Collaboration all versions