SAP Knowledge Base Article - Public

2749373 - Getting errors "Duplicate Period Duration found for Benefit Company Car Enrollment" when using Additional Enrollment Fields "BenefitCompanyCarEnrollment" when enrolling for a benefit.

Symptom

Getting errors when using Additional Enrollment Fields "BenefitCompanyCarEnrollment" when enrolling for a benefit.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

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Environment

SAP SuccessFactors Employee Central Global Benefits

Reproducing the Issue

Customer is using the "BenefitCompanyCarEnrollment" Object as an additional field for their company car benefit. However when an employee enrolls for a Benefit the employee is getting multiple errors when selecting various fields within the the Benefit enrollment page.

To reproduce the issue:

  1. Go to the profile of the employee.
  2. Go to the benefits section and enroll for the benefit.
  3. Fill in some of the fields in the additional enroll field - in my example I added value to the field "Period Duration" and after that I got this error.

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Cause

The customer used the additional enrollment field BenefitCompanyCarEnrollment to a benefit with type "Deductible Allowance", as per confirmation with our engineering team the pre-delivered objects for Company Car Allowance Benefit are only tested to work for Benefits with type Allowance. - To know more about implementing Company Car Benefit please click this link > Company Car Benefit

See Also

 Company Car Benefit

Keywords

Company Car Benefit, Benefit Enrollment, Benefit, company car, allowance, Duplicate Period Duration found for Benefit Company Car Enrollment , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions