SAP Knowledge Base Article - Public

2749694 - Account 360 Has Been Deprecated

Symptom

  • Account 360 has been deprecated.
  • Information is required on alternative features.

Environment

  • SAP Cloud for Customer

Resolution

Development confirm that they have officially deprecated the "Account 360" feature.
The following are the options now available :

  1. If you are on S/4HANA, it is suggested to use the Customer 360 App which is available for both Accounts and Individuals.
  2. Evaluate using ERP Cockpit feature which is currently available.

Keywords

KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions