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2749750 - After SP update SAP PI/PO applications are not starting and deployment fails in NWDS and objects are not editable in ESR

Symptom

  • Several SAP Process Integration or Process Orchestration applications fail to start post support pack update causing PI/PO tools such as Directory (/dir) and PI Monitoring (/pimon) to become inaccessible.
  • The default traces contain startup errors indicating that the application sap.com/com.sap.xi.directory could not be started.
    Global [startApp] operation of application [sap.com/com.sap.xi.ib.resources] failed with errors on server process [XXX].#
    Global [startApp] operation of application [sap.com/com.sap.xi.ib.resources] finished with errors for [40] ms on server process [XXX] 
  • Errors:
    com.sap.engine.services.jmsconnector.exceptions.BaseDeploymentException: JMS error.
    at com.sap.engine.services.jmsconnector.container.JmsContainerImpl.loadDestination(JmsContainerImpl.java:1304)
    at com.sap.engine.services.jmsconnector.container.JmsContainerImpl.prepareStart(JmsContainerImpl.java:668)...........
  • Warning:
    Application sap.com/com.sap.xi.directory cannot be started. Reason: it has hard reference to application sap.com/com.sap.xi.ib.resources, which is not active on the server because application fails to start with errors. Contact component owners to investigate the problem with application sap.com/com.sap.xi.ib.resources.#
  • In NWA --> Operations --> Start & Stop-->Java Application, displays several applications in error status as "Failed to start" or "Implicit Stopped(dependency failed)":

    Failed+to+Start.png


    Implicit stopped.png

  • Deploying objects in the Enterprise Services Repository(ESR) through NetWeaver Developer Studio (NWDS), fails with the error:
    Cannot deploy. You are not authorized
  • Editing/Saving objects in Enterprise Services Repository(ESR),fails with the error:

esr_edit_error.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1
  • SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Process Integration 7.1 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1

Keywords

Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.4, PI 7.4, PO 7.4, Process Orchestration 7.5, PI 7.5, PO 7.5, XI, AEX, jms/topic/xi/repository/SYNCHRONIZED_CACHE, jms/topic/xi/AIILogging, sap.com/com.sap.xi.ib.resources, UMESecurityProvider, SP13 upgrade , KBA , BC-XI-CON-AFW , J2EE Adapter Framework , BC-JAS-SEC , Security, User Management , BC-XI-IBC , Integration Builder - Configuration , BC-XI-CON-AFW-AAE , Advanced Adapter Engine , Problem

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