Symptom
When trying to approve a workflow request to extend the contract end date for a contingent worker, the below application error is thrown
The following fingerprint can also be seen - b63b548bba37f4a941d953c65e40306bebdd04b7
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
Employee Central - Contingent Workforce
Reproducing the Issue
- Extend the contract end date for a contingent worker
- Try to approve the request
- Application error
Cause
This is caused by an incorrect configuration of the users data. In this instance, the end date for the user in question had expired which means the contingent worker is nowinactive. As stated in the following KBA:
As no operation on inactive work orders can be made, a work order that has become inactive can not be extended.
We recommend rehiring the contingent worker to a new work order.
Resolution
This workflow request cannot be processed as the user has become inactive. This contingent worker needs to be rehired to a new work order as outlined here
See Also
https://launchpad.support.sap.com/#/notes/2584875
https://help.sap.com/viewer/7b2dec4ed4d9459f893cce6f5920528d/latest/en-US/da7cc9addb9343a4ad2041a8d519722e.html
Keywords
contingent, worker, extend, contract, application, error, inactive, b63b548bba37f4a941d953c65e40306bebdd04b7, WorkOrder.getEndDate(), 'firstWO' , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem