2749906 - The Start Apply with LinkedIn Button Isn't Showing - SuccessFactors Recruiting

Start Apply with LinkedIn 2.0 (AWLI) does not show the Sign In button when the candidate tries to apply:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Recruiting
• SAP SuccessFactors Recruiting Marketing

1. Go to the RMK Career Site
2. Select a Posted Job
3. Click on Apply Now
4. Select Start Apply with Linkedin

This is caused by a misconfiguration between RMK and Recruiting settings

• To fix this issue we need to make sure Apply with Linkedin 2.0 is configured properly.
• One of the reasons for this specific issue is related to the RMK Portal URL which is not set correctly in Provisioning

***If you don't have access to Provisioning, please contact your Implementation Partner or Professional Services to have them do these steps***

1. Verify the RMK Portal URL field and make sure there are no extra spaces or characters in the URL:

2. Make sure the RMK Portal URL has the same value set under validJsSdkDomains in LinkedinIntegrationConfiguration within Manage Data in the Admin Center

Note: Please remember 1 LinkedIn account should be set to 1 environment (1:1), meaning Production and Test should have different accounts

KB article 2683467 - Apply with LinkedIn 2.0 - SuccessFactors Recruiting

sf, success factors, RCM, RMK, linked in, missing, functionality , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem