SAP Knowledge Base Article - Public

2749950 - Application error on last step approver for Contingent Worker changes - Employee Central

Symptom

When last approver try approve a change for a contingent worker, the system is triggering an application error.

Below error fingerprint:

fingerprint=6dbc4e8d7dff247a147530f551bdc2866a891e33

Environment

  • SAP SuccessFactors Employee Central
  • Contingent Worker
  • Workflow

Reproducing the Issue

  1. Go to View My Pending Requests
  2. Select the workflow
  3. Click on Approve button

Cause

The system does not found the work order id for the corresponding user, that means that the changes will be effective after the work order is already ended/expired.

Resolution

The system does not support the insertion of events after the work order is already expired.

Keywords

fingerprint=6dbc4e8d7dff247a147530f551bdc2866a891e33 , application error, workflow application error, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions