Symptom
Video added on the RMK site is not automatically playing on Google Chrome.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to any RMK landing page with Video Component that has Auto Start Enabled on CSB.
- Video is NOT automatically playing when accessing the page.
Cause
Google Chrome has released a new feature regarding AutoPlay Policy for Video and Audio Media which caused the issue.
Resolution
This is an expected behavior and specifically applies to Google Chrome. Video component with Auto Start on CSB will automatically play on other browsers such as Internet Explorer, Firefox, Edge, etc. There are options available for a candidate to enable AutoPlay however, this is entirely a browser configuration.
See Also
2644810 - Add Videos on Job RMK via Career Site Builder
Keywords
CSB Video Component, Autoplay, AutoStart, Autoplay Policy , KBA , LOD-SF-RMK-CSB , Career Site Builder , How To
Product
SAP SuccessFactors Recruiting all versions