SAP Knowledge Base Article - Public

2750536 - Video Component not automatically playing on Google Chrome and Microsoft Edge - Recruiting Marketing


Video added on the RMK site is not automatically playing on Google Chrome and/or Microsoft Edge.


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to any RMK landing page with Video Component that has Auto Start Enabled on CSB. 
  2. Video is NOT automatically playing when accessing the page.


Google Chrome has released a new feature regarding AutoPlay Policy for Video and Audio Media, also the latest version of Microsoft Edge limits videos from playing automatically by default which probably is causing the issue.


This is an expected behavior and specifically applies to Google Chrome and Microsoft Edge. Video component with Auto Start on CSB will automatically play on other browsers such as Internet Explorer, Firefox, Opera, Safari etc. There are options available for a candidate to enable AutoPlay however, this is entirely a browser configuration.

Note: To more information check with Microsoft Edge and Google Chrome support.

See Also

2644810 - Add Videos on Job RMK via Career Site Builder


CSB Video Component, Autoplay, AutoStart, Autoplay Policy , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem


SAP SuccessFactors Recruiting all versions