SAP Knowledge Base Article - Public

2750553 - Survey Attachment Answer Does Not Work Using Web Service

Symptom

You are using the service interface SurveyResponseMaintainBundleRequest and trying to add attachments to the survey via web service call and the system receives the communication but the attachment added to the payload is not available in the submitted survey.

Environment

SAP Cloud for Customer

Cause

Service SurveyResponseMaintainBundleRequest doesn't support response attachment.

Resolution

This is the current system behavior.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the SAP Customer Influencer Site to submit an idea.

Keywords

Web Service ; Survey ; Attachment ; Answer , KBA , LOD-LE-SUR-DEF , Survey definition = design time , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions