SAP Knowledge Base Article - Public

2750555 - Administration option is not available under the System menu in SAP Analytics Cloud (SAC)

Symptom

  • The Administration option should be visible under the System menu.
  • Using Internet Explorer (IE), the option is not visible:
    2750555-IE-2.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP Analytics Cloud
  • Microsoft (MS) Internet Explorer
  • Google Chrome
  • Microsoft (MS) Edge

Reproducing the Issue

  • Navigate to your tenant in IE and see missing options under the System menu.

Cause

  • Microsoft Internet Explorer displays the following information regarding browser support:
    2750555-IE_message.png

Resolution

  • Use the fully supported browser (Google Chrome or MS Edge).
  • The following will be displayed under the System Menu:
    2750555-Chrome-3.png

See Also

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Keywords

SAP, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, permissions, choice, admin, menu, missing, system, owner , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-ADM , SAC Administration , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0