SAP Knowledge Base Article - Public

2750818 - Role Based Permissions not displayed in Check Tool

Symptom

User navigates to the Check Tool and observes that the Role Based Permissions option is not available.

"Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Check Tool
  2. Under System Health tab, click on the Application dropdown and notice that Role Based Permissions option is not available

Cause

The user accessing the Check Tool is not added to the "Manage RBP Admin and Super Admin Access" admin tool or is added there but does not have the "Allow access to This Page" checkbox selected. 

Resolution

  1. Ensure the user accessing the Check Tool is added to the "Manage RBP Admin and Super Admin Access" admin tool.
  2. Ensure that the "Allow access to This Page" checkbox is selected.

Note: as of the 2H 2025 Release, the admin tool previously known as Manage Role-Based Permission Access has been renamed to Manage RBP Admin and Super Admin Access. More details can be found in Manage RBP Admin and Super Admin Access.

Keywords

Permissions missing, Check tool issue, Role-based access , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HCM Suite all versions

Attachments

checkTool2.png