2750956 - Application error when creating Payment Information: Found more than 1 internal code for same external code (upper). The same externalCode record has been already created

Symptom

A user gets the error "Found more than 1 internal code for same external code (upper). The same externalCode record has been already created" when creating Payment Informaiton or triggering a workflow for Payment Information. The same error may also appear when creating a Bank record in Manage Data.

Environment

SAP SuccessFactors Employee Central: Payment Information

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions

Keywords

ExtCodeInternalIdIntegrityViolationException, EMPLOYEE_HRIS_GO_MULTIPLE_ICS_FOR_SAME_EC, Bank, GENERIC_OBJECT_T_AUTONUM_SEQ , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , Problem

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