2751040 - Candidate Receiving an Unexpected Assessment Email - Recruiting Management

Candidate is receiving an assessment email in Recruiting, but it isn't configured to be triggered under Edit Applicant Status configuration or Recruiting Email triggers.

SAP SuccessFactors Recruiting Management

1. Within a Job Requisition -> Candidates, change the status of the candidate's application to a specific status in the pipeline.
2. Check the Recruiting Email Triggers and the associated Application status set under Edit Applicant status configuration for this specific status, there is no email configured to be launched.
3. Move the candidate to the specific status, the candidate will receive an assessment email.

• This email is configured to be sent under the Assessment configuration within this Job Requisition.
• When the candidate reaches the status configured in the Assessment feature, the candidate will receive the email template set in the job requisition for that specific status.

• Receiving the email is the expected behavior if you have Assessment Vendor configured.
• You can change the status or the template that the candidate will receive.

To open the Assessment section:

1. Open the Recruiting tab, open the Job Requisition which is facing the behavior above
2. In Job Requisition Details, go to the Assessment section
3. Under "Status", you can change the applicant status and/or set the "Email Template" for the mail which will be sent.

2708161 - What fields are available to use in the candidate application summary page from the Assessment Integration - SAP for Me

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