SAP Knowledge Base Article - Preview

2751146 - An Editing the Notes in the Ticket's Notes Facet is not Possible

Symptom

In the Ticket, it allows only to add new note but not editing of an existing note.


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Environment

SAP Cloud for Customer .

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket , Notes facet , KBA , LOD-CRM-SRP , Service Request Processing , How To

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