SAP Knowledge Base Article - Public

2751449 - Error when trying to Activate Logo Library feature from Employee Portal - Onboarding

Symptom

When trying to activate the feature "Logo Library" from Employee Portal occurs an error

Environment

SAP SuccessFactors - Onboarding - All Versions

Reproducing the Issue

  1. Go to Employee Portal from the instance
  2. Go to Admin Site Actions
  3. Go to Site Settings , go to Manage Site Features
  4. Try to activate the feature "Logo Library", error "A file specified in the modules section of this template already exists." will show

Cause

Existing template was not correctly deleted when the Logo Library was deactivated

Resolution

  1. Navigate to Employee Portal
  2. Admin Site Actions -> Site Settings -> Master Pages
  3. Delete the masterpage called "Standard_updated_with_adj_logo.master" from the list
  4. Activate the Logo Library feature, no error should occur anymore

See Also

2157796 - Error - Object Reference not set to an Instance of an Object” error in Employee Portal - Onboarding

2444569 - Admin Site Action not available - Onboarding

2383987 - How To Replace Documents in Employee Portal - Onboarding

2235077 - Employee Portal - Navigation Menu

Keywords

logo library, employee portal, sharepoint, logo, library, A file specified in the modules section of this template already exists , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding all versions