SAP Knowledge Base Article - Public

2751573 - Blank space omitted when pasting into a Rich Text Editor

Symptom

When pasting a word into a Rich Text Editor in Fiori (RUI) a user has to add in a blank space after last word.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Tickets Work Center.
  2. Select  and open a Ticket.
  3. Navigate to the Overview Facet.
  4. Create a New Interaction.
  5. Type "one two three" into Rich Text editor.
  6. Double-click "two".
  7. Press "Ctrl+c" to copy the word.
  8. Move the caret/ text cursor position to where you want to paste the word.
  9. Press "Ctrl+v" to paste the copied word.
  10. No space is added between last word (Not the same as Microsoft word)

Resolution

The behavior as described in step 10 of the "Reproducing the Issue" section is as expected. The Rich Text Editor does not mimic the behavior of Microsoft Word. The user will need to manually add the space after pasting.

Keywords

Rich Text Editor, blank space, paste , KBA , AP-RC-MOB-UIF , Responsive UI , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions