SAP Knowledge Base Article - Preview

2751692 - SMP 3.1 Agentry Windows client: Clicking twice on a scroll bar closes while performing an unnecessary single click action problem


  • When using SAP Work Manager 6.5 (Example of an Agentry application) and clicking the scroll bar twice (intended or accidentally), it closes the box and inserts a random attendance type (i.e. could be a single click action step)
  • Tried with another user using a different device and the symptoms are the same
  • Defect appears to be in SAP Work Manager 6.5 (Example only and defect may affect other Agentry applications)
  • There is no error/warning on the device to indicate that the issue is with the user or the Agentry Eclipse transactions
  • See the below screenshots for the exact screen




  • SAP Mobile Platform 3.0 SP16
  • SAP Mobile Platform SDK 3.0 SP14 PL07 or SMP SDK 3.1
  • WPF Client (Panasonic Tough Pad Devices with Windows 10)


SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0 ; SAP Mobile Platform SDK 3.1 ; SAP Work Manager 6.5.0


"Double click Agentry","List Tile Search scroll bar","Scroll bar issue Agentry","SMP SDK 3.1 scroll bar issue","double clicking scroll bar Agentry", "Single click Action Agentry" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP-WM , Syclo SAP Work Manager Application , Problem

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